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Return Policy

This page provides general information and guidelines about how to write your own Return Policy. Since we cannot anticipate the specific return procedures you wish to implement between your business and your customers or website visitors, this content should not be considered legal advice or a definitive recommendation. If you require help in drafting your own Return Policy, we strongly suggest seeking legal counsel to ensure compliance with local regulations.

📚 What is a Return Policy?

A Return Policy is a legally binding document that outlines the conditions under which your customers may request a refund. It establishes the legal relationship between you and your customers in the context of financial returns. Online businesses that sell physical products are often required (depending on local laws) to provide refund and return policies. In some jurisdictions, this is a legal necessity to comply with consumer protection laws. It also helps protect your business from legal claims made by dissatisfied customers.

📌 What Should Be Included in a Return Policy?

A typical Return Policy may address the following topics:

  • The time window during which a refund can be requested

  • Whether refunds are full or partial

  • The specific conditions under which refunds are granted

  • Product condition requirements for returns

  • Whether shipping costs are refundable

  • Timeframes for reimbursement processing

  • Contact methods for return requests

  • And more...

For details on how we handle your personal information, please visit our Privacy Policy page.

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İnstigram: ovak.clinic

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İstanbul, Türkiye

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